Value Added Services
Call Center Services
GAPCORP’s Call Centre is a state-of-the-art facility that operates 18 hours a day to provide excellent customer service to clients. It is equipped with the latest customer relationship management technology and sophisticated software and telephone systems, enabling it to seamlessly integrate with other automotive services offered by GAPCORP. The call centre is staffed by highly experienced operators who are trained to provide personalized, timely customer service.
In addition to handling inbound and outbound calls, the call centre also provides emergency assistance, claims management, and campaign support. It is equipped with the infrastructure and functionalities to produce accurate surveying reports, customer profiling data, and telemarketing capabilities. By leveraging the advanced technology and expertise of the call centre, GAPCORP is able to provide superior customer service and support to its clients.
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We have a diversified portfolio for all your needs, contact us today to get the latest products and services we offer for your insurance, warranty, security and technology needs. Our team has more than 100 years of accumulated experience
Road Assistance
The extended service plan offered by GAPCORP provides customers with access to comprehensive road assistance services to cover all vehicle recovery eventualities. These services can be accessed by calling a toll-free number that is available 24/7, 365 days a year. Some of the services included in the extended service plan are towing to transport the vehicle to a service facility, battery service to jump start a vehicle in case of battery failure, flat tire assistance to remove and replace a punctured tire with a spare, fuel, oil, fluid, and water delivery service to provide maintenance fluids, lock assistance to help regain entry into a locked vehicle, and travel assists insurance to provide quality health care, emergency assistance services, and information services 24/7 for all modes of transportation. By subscribing to the extended service plan, customers can have peace of mind knowing that they will have access to these services whenever they need them.
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GAPCORP is a very powerful partner who can help you to discover new sources of money generation, save cost, and retain your customers.