Extended Warranty

GAPCORP is a distinguished third-party warranty administrator we act as intermediaries between manufacturers, dealers, warranty providers, policyholders, and other parties involved in the warranty process. We provide a range of services to efficiently manage and administer warranty policies on behalf of the above-mentioned parties.

Our administration services include:

• Policy administration: we handle various administrative tasks related to extended warranty policies. This includes policy issuance, policy changes, and endorsements. We maintain policy records, update customer information, and handle premium payments and collections.
• Customer service: We serve as the primary point of contact for policyholders. They handle inquiries, provide information on policy coverage and benefits, assist with claim submissions, and address customer concerns or complaints. We strive to deliver prompt and reliable customer service to ensure a positive experience for policyholders.
• Claims management: One of the crucial functions of our business is managing insurance claims. We receive and process claims on behalf of the warranty providers. This involves verifying claim details, assessing coverage, coordinating with repair service providers, and facilitating the settlement process.
• Data management and reporting: We maintain comprehensive databases and utilize specialized software systems to manage policy and claims data. We generate reports and analytics for warranty providers, supplying insights on policy utilization, claim trends, financial performance, and other key metrics. This helps our warranty partners make informed decisions and improve their operations.

Our extended warranty portfolio covers a wide range of products, including automobiles, brown and white goods (such as home appliances like refrigerators, washing machines, and ovens), and electronic products like mobile phones, televisions, laptops, and gaming consoles. The specific coverage and terms of the extended warranty may vary depending on the product being covered.

Benefits you get with our Extended Warranty Services

• The standard manufacturer’s warranty usually lasts for a limited period, often one to three years. With an extended warranty, you can extend this coverage for an additional period, providing protection for a longer duration.
• The extended warranties typically cover the repair or replacement costs for defects and malfunctions that may occur after the manufacturer’s warranty expires. This can save you from expensive repair bills or having to purchase a new product altogether.
• Knowing that your product is protected beyond the standard warranty period can give you peace of mind, especially for high-value items or those prone to technical issues.